Frequently Asked Questions
How does payment work?
You pay a reservation fee online to secure the car, and the balance directly to the rental partner at pickup. The price shown on the listing is the full rental price, and the reservation fee is part of it, not an extra charge.
Do I need a credit card to book?
No. The reservation fee is paid online when you book, by debit or credit card, and the balance is paid to the partner at pickup. Most cars in the fleet need no card hold at all.
Is there a security deposit?
Most cars have no security deposit. Where one does apply it is typically EUR 100 to EUR 200, it is shown on the listing before you book, and the partner handles it at pickup, so there is no surprise hold.
What is the minimum driver age?
Most cars require the driver to be 21 or over, and a few accept drivers from 20. The minimum age for each car is shown on its listing.
Is there a minimum rental length?
Most cars have a three-day minimum. Some can be booked for a single day. The minimum for each car is shown on its listing before you book.
Can I cancel my booking?
Yes. Cancel free of charge up to 14 days before pickup and the reservation fee is refunded in full.
Do I need an International Driving Permit?
EU, EEA and UK licences are accepted as they are. US, Canadian and Australian licences are generally accepted, but an International Driving Permit is strongly recommended, and a licence not written in the Latin alphabet effectively requires one.
Can I drive into Montenegro, Kosovo or Greece?
Yes, but it has to be declared when you book. The partner prepares a Green Card insurance extension and a written authorisation letter, and both must be in the car at the border. Neither can be arranged on the spot, and a one-off cross-border fee applies.
Can I pick up and drop off in different cities?
Often yes. One-way rentals are available from some partners for a fee that depends on the distance. It has to be arranged when you book so the partner can plan the car's return.
Where can I pick up the car?
Tirana Airport (Rinas), Tirana city centre, Saranda, Vlora, Durres and other partner locations across Albania. Many partners also deliver the car to your hotel or address.